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Quick answers to frequently asked questions
We aim to respond to all inquiries within 24 hours. For urgent matters, please call us directly.
Please include your account details (if applicable), a clear description of the issue, and any relevant screenshots or transaction hashes.
Yes, once you submit a support request, you'll receive a confirmation email with a ticket number that you can use to track your request.
Currently, we provide support in English. We're working on adding more languages in the future.